How a Middle east oil and gas company implemented privacy regulation enabling customer service?
Challenge
The firm was required to comply with Qatar’s newly created data privacy rules. However, there was no data privacy structure in place, and employees were unaware of privacy rules.
Solution
A privacy framework was created, which gave a consolidated view of personal data.
Role play and mentoring were used to increase employee awareness.
Impact
A Data Privacy Program that is completely compliant with Qatar’s Privacy Law was implemented.
Automated cookie consent tracking powered by analytics maintained the organizational compliance.
The DSR was tracked and transmitted using a single interface.
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